Terms and Conditions for Takeaway.pk

Last Updated: [12 July 2025]

Welcome to Takeaway.pk ("Website," "Platform," "Service," or "We"). These Terms and Conditions ("Terms") govern your use of our food delivery platform. By accessing or using Takeaway.pk, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By creating an account, placing an order, or using Takeaway.pk, you confirm that you:

• Are at least 18 years old or have parental consent.

• Accept these Terms, our Privacy Policy, and any additional guidelines.

• Provide accurate and current information.

2. Account Registration & Security

• You must register an account to place orders.

• Keep your login credentials confidential – you are responsible for all account activity.

• We reserve the right to suspend or terminate accounts for fraudulent or abusive behavior.

3. Food Orders & Payments

• Order Placement: Orders are subject to restaurant availability.

• Pricing: Menu prices are set by restaurants and may change without notice.

• Payment Methods: We accept credit/debit cards, mobile wallets, and cash on delivery (COD).

• Cancellations: You may cancel an order before the restaurant confirms. Refunds follow payment processor policies.

4. Delivery & Service Areas

• Delivery times are estimates and depend on restaurant preparation, traffic, and weather.

• Takeaway.pk operates only in Pakistan (cities may vary).

• If a delivery fails due to incorrect address/user unavailability, a re-delivery fee may apply.

5. User Responsibilities

You agree not to:

• Misuse the platform (fraud, spam, harassment).

• Place false orders or chargebacks without cause.

• Violate any Pakistani laws while using the service.

6. Intellectual Property

• All Takeaway.pk logos, content, and software are owned by us or licensed partners.

• Unauthorized use (copying, scraping, reselling) is prohibited.

7. Limitation of Liability

• Takeaway.pk acts as an intermediary between users and restaurants.

• We are not liable for:

  • Food quality, allergies, or preparation issues (contact the restaurant directly).

  • Delivery delays due to external factors (traffic, weather).

  • Technical errors beyond our control.

8. Dispute Resolution & Governing Law

• Any disputes will first attempt amicable resolution.

• These Terms are governed by Pakistani law, with jurisdiction in [Insert City, e.g., Karachi].

9. Changes to Terms

We may update these Terms periodically. Continued use after changes implies acceptance.

10. Contact Us

For questions or disputes:
???? Email: hello@takeaway.pk
???? Address: Islamabad